Privacy Policy of RCCG Strong Tower Parish, Akoka

 

Who We Are

RCCG Strong Tower Parish, Akoka, is a faith-based, Bible-believing family church and a zone within the province of the Redeemed Christian Church of God (RCCG). Our website address is: https://rccgstrongtowerng.org/.

We are committed to protecting the privacy and data of our members, visitors, and online users. This policy outlines how we collect, use, store, and protect personal information in compliance with regulatory requirements.


What Personal Data We Collect and Why We Collect It

1. Collection of New Member Contact Information

We collect new members’ contact details through our Welcome Page at www.rccgstrongtowerng.org/welcome.

  • A consent notice is placed on the form to inform users that by submitting their contact details, they agree to be contacted by the church.
  • The Follow-Up Team may reach out via WhatsApp or phone call to welcome new members, provide church information, and invite them to future events.

If a new member prefers not to receive further communication, they can unsubscribe by contacting welcome@rccgstrongtowerng.org.


2. Follow-Up and Lead Management (WhatsApp)

RCCG Strong Tower Parish uses the Privyr to manage leads and follow up with church members and visitors. When a visitor provides their contact details, the information is securely stored in Privyr and may be used to initiate follow-up conversations via WhatsApp.

  • Data Security in Privyr: Privyr does not share, sell, or expose data to third parties. All data is encrypted and stored securely.
  • WhatsApp Engagement: When a follow-up is initiated via WhatsApp, Privyr only opens a chat with the lead; it does not access or transfer data to WhatsApp.
  • Strict Usage Guidelines:
    1. Follow-up members are prohibited from sharing contacts with third parties.
    2. Follow-up members may only engage users regarding church activities and not for personal matters.
    3. Users can unsubscribe from follow-up messages by emailing welcome@rccgstrongtowerng.org.
    4. Any misuse or breach of data will be reviewed by the church, and affected users will be notified of any necessary actions taken.
    5. Members can report inappropriate contact by follow-up personnel.

Note: WhatsApp encrypts messages end-to-end and is responsible for any security breaches on its platform.


3. Email Marketing

When visitors provide their email addresses, they may receive periodic emails from the church regarding upcoming events, prayer meetings, and other church-related activities.

  • How We Handle Email Data:
    • Emails are sent securely through our website through mail mint
    • Data is stored in a protected email marketing CRM.
    • Consent is obtained at the time of sign-up.
    • Users can unsubscribe at any time by clicking the unsubscribe link at the bottom of every email.

4. SMS Communication (Talk.pob.ng)

RCCG Strong Tower Parish uses SMS services to send important church updates, service reminders, and event notifications.

  • Data Security in SMS:
    • SMS messages are sent through the Princesage Online Branding platform (talk.pob.ng), which protects user data.
    • Users can opt out of SMS notifications by sending DND to 2442 or by emailing welcome@rccgstrongtowerng.org to request removal.

5. Media Consent

When attending services or events at RCCG Strong Tower Parish, Akoka, visitors agree that their images may be captured in photos or videos for church documentation and promotional purposes.

  • Usage of Media:
    • Images/videos may be posted on the church website and social media.
    • If a visitor does not wish to have their image used, they can request removal by:

6. Website Data Collection and Cookies

When users visit our website, we may collect certain data, including:

  • Comments: If a visitor leaves a comment, we collect the data entered, along with the IP address and browser user agent string to detect spam.
  • Gravatar Service: If the user has a Gravatar account, an anonymized string (hash) from their email address may be shared with Gravatar to check if their profile picture should be displayed.
  • Media Uploads: Users should avoid uploading images with embedded location data (EXIF GPS) since visitors can extract this data.

Cookies Policy

  • When users leave a comment, they may opt-in to saving their name, email, and website in cookies, lasting for one year.
  • When logging in, a temporary cookie determines if the browser accepts cookies, and additional cookies save login details and display preferences.
  • Editing or publishing an article will store an additional cookie with no personal data, which expires after 24 hours.

Users can disable cookies in their browser settings, though this may affect site functionality.


7. Embedded Content from Third-Party Websites

Articles on our site may include embedded content (e.g., videos, images, articles) from external websites. These websites may collect user data, use cookies, and track interactions as if the user visited them directly.


How Long We Retain Data

  • Comments and their metadata are retained indefinitely.
  • Registered user profiles store personal information, which can be edited or deleted by the user at any time, except for usernames.
  • Data may be kept for administrative, legal, or security purposes.

Your Rights Over Your Data

  • Users can request an export of their personal data stored by the church.
  • Users can request deletion of their data, except where retention is necessary for legal or security reasons.

Requests should be sent to welcome@rccgstrongtowerng.org.


How We Protect Your Data

  • Encryption: All data is encrypted in transit (TLS 1.2 via HTTPS) and at rest (256-bit AES encryption).
  • Access Control: Only authorized personnel have access to user data.
  • Breach Procedures: In the event of a data breach, affected users will be notified, and corrective measures will be taken.

Third-Party Data Sharing

  • RCCG Strong Tower Parish does not sell or share user data with third parties.
  • Data is only shared with service providers (e.g., Mail Mint, Privyr, Princesage Online Branding) for essential church operations.

Regulatory Compliance

This privacy policy aligns with applicable data protection laws and industry best practices. Any updates or modifications will be reflected on our website.

For any concerns or inquiries regarding this policy, please contact us at welcome@rccgstrongtowerng.org.

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